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This action is permanent

Once your account is deleted, your data cannot be recovered. Your account is shared across all One-Source apps (OneShake, OneSurp, One-Stay) — deleting it will remove access to all three.

What Will Be Deleted

When you delete your One-Stay account, the following data is permanently removed across all One-Source apps:

How to Delete Your Account

Send an email to our support team with your account details:

  1. Send an email to
  2. Use the subject line: "Delete One-Stay Account"
  3. Include the email address associated with your account
  4. Optionally include your username so we can locate your account faster
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Account deletion requests are processed within 48 hours. You'll receive a confirmation email once your data has been removed.

Questions?

If you're having issues with the app, we'd love to help before you delete. Reach out to us at and we'll do our best to resolve any concerns.